TERMS OF SERVICE

Applies to: The Hayzen

Welcome to The Hayzen. By accessing our website, placing an order, or using any of our services, you agree to comply with the terms of service below. Please read them carefully before use.

1. Scope

These terms apply to all customers, visitors, and users of The Hayzen's website, fanpage, or other official sales channels. Continued use of our services means you accept these terms in full.

2. User Accounts

• You are responsible for providing accurate and complete information when creating an account or placing an order.
• You are responsible for keeping your login information secure and for all activity that occurs under your account.
• The Hayzen reserves the right to suspend or refuse service to any account that violates these terms or shows signs of fraud.

3. Orders and Order Confirmation

• An order is only confirmed once The Hayzen sends a confirmation notice via email or your registered contact channel.
• The Hayzen reserves the right to refuse or cancel an order in cases such as: out of stock, inaccurate order information, or suspected fraud/abuse.
• Product images and colors shown may vary slightly from the actual product due to display settings.

4. Pricing and Payment

• Prices shown on the website/sales channels may or may not include applicable taxes and fees, depending on current policy.
• The Hayzen reserves the right to change prices without prior notice; however, the price for an already-confirmed order will not change.
• Accepted payment methods: [bank transfer/COD/e-wallet/credit card...].

5. Shipping

• Estimated delivery time will be communicated upon order confirmation and may vary depending on region and shipping carrier.
• The Hayzen is not responsible for delivery delays caused by circumstances beyond our control, such as natural disasters, shipping carrier issues, or inaccurate delivery information provided by the customer.

6. Returns and Refunds

Returns and refunds are governed by The Hayzen's separate Return & Refund Policy (7-day return window from the date of receipt). Please refer to that policy for full details on conditions and process.

7. Limitation of Liability

• The Hayzen makes every effort to ensure product information and pricing are accurate but does not guarantee they are entirely free of errors.
• The Hayzen is not liable for any indirect damages arising from the use of our products/services, beyond direct faults caused by The Hayzen.

8. Changes to These Terms

The Hayzen reserves the right to modify or update these terms of service at any time without prior notice. The latest version will be published on our official website/sales channels and takes effect immediately upon publication.

9. Governing Law

These terms of service are governed by and interpreted in accordance with applicable law. Any disputes will first be resolved through negotiation; if unresolved, they will be settled by the competent authority in accordance with applicable law.