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SHIPPING POLICY

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

International: 7–21 business days depending on destination

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays The Hayzen is not responsible for delays caused by customs, weather, or carrier issues beyond our control.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date.